Privacy policy

At nostrech, we are committed to protecting your personal privacy and maintaining a secure shopping environment. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our store or make a purchase.

Information We Collect

To process your orders and provide customer support, we collect the following personal details when you interact with our website:

  • Identity Data: Your full name.

  • Contact Information: Shipping address, billing address, email address, and phone number.

  • Transaction & Payment Details: Payment method details, order history, and payment status (processed securely through certified payment providers).

  • Technical Data: IP address, browser type, and browsing behavior on our store (via standard cookies to improve user experience).

How We Use Your Information

We use your personal data strictly for operational and customer service purposes:

  • To process, pack, and fulfill your clothing orders.

  • To send order confirmations, shipping tracking details, and delivery updates via email/SMS.

  • To assist you with returns, exchanges, refunds, or customer support queries.

  • To detect and prevent fraudulent transactions or security threats.

  • To send optional promotional emails or special offers (only if you explicitly opt-in).

Data Protection & Third-Party Sharing

Your privacy is non-negotiable. nostrech does not sell, rent, trade, or leak your personal data to third parties.

We share your information strictly with trusted third-party service providers who are essential to running our business operations:

  • Logistics & Courier Partners: To deliver your orders to your address.

  • Payment Gateways: To process card, UPI, net banking, or wallet payments securely under encrypted protocols.

  • IT & Hosting Services: To keep our website secure and operational.

All third-party partners are bound by strict confidentiality agreements and are permitted to use your data only to perform specific services for nostrech.

Cookies & Website Analytics

Our website uses standard cookies to remember your cart items, keep you logged in, and understand how visitors interact with our catalog so we can improve your shopping experience. You can choose to disable cookies through your browser settings at any time, though some features of the site may not function properly as a result.

Your Rights

You have full control over your personal data. You may:

  • Request access to the personal data we hold about you.

  • Request corrections to your address, phone number, or account details.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us: