Shipping Policy — nostrech

At nostrech, we strive to deliver your apparel as quickly and safely as possible. Below are the details of our shipping rates, timelines, and guidelines.

Order Processing Time

• All orders are processed within 1–2 business days (excluding weekends and public holidays).
  

• You will receive a dispatch notification with a tracking link via email/SMS as soon as your package leaves our warehouse.

• Once your package is shipped, you will receive a tracking link via email/SMS. You can track your shipment live at any time through our logistics partner's portal using your order number or AWB/Tracking ID.

Cash on Delivery (COD)

• Cash on Delivery is available for select pin codes/regions.

• Please ensure someone is available at the provided delivery address with the exact amount to collect the parcel.

Delivery Inspection & Mandatory Unboxing Video

To ensure a smooth resolution in case of any delivery issues:

• Check the Parcel: Do not accept packages that appear tampered with or severely damaged from the outside.

• Unboxing Video: Please record an unedited, continuous unboxing video starting from the sealed outer package (showing the logistics label) through to inspecting your garment. This video is mandatory to process any claims for missing, wrong, or damaged items upon arrival.

Address Accuracy & Failed Deliveries

• Please double-check your shipping address and contact number before completing your order.

• If a package is returned to our warehouse due to an incorrect address, missing phone number, or repeated failed delivery attempts, the customer will be responsible for re-shipping charges.

Delays Beyond Our Control

While we make every effort to deliver your order on time, nostrech is not responsible for minor logistics delays caused by extreme weather conditions, natural disasters, local strikes, or festive season surges.